Cross Deep Surgery 2-4 Cross Deep, Twickenham, TW1 4QP
Tel:020 8892 8124 Fax:020 8744 9801

Cross Deep Surgery

Topical Issues

The Health and Social Care Information Centre have developed ways to share information in order to improve your care. More information about these methods of data sharing can be found on our page here>


Patient Bulletins

Patient Participation Group

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Information for Parents

Richmond Health Help Now

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What's New?

Patient Access to GP Records

The practice is looking into expanding our online services. Read more>

Friends and Family Test 

Would you recommend us to friends and family?


Your Health
Opening Times

Open Close
Mon    8.00am 6.30pm
Tue 8.00am 6.30pm
Wed    8.00am 6.30pm
Thu 8.00am 6.30pm
Fri 8.00am 6.30pm

The Surgery is closed Saturday, Sunday and on all Public Bank Holidays.

On Tuesdays, Wednesday & Thursdays the practice has limited pre-bookable appointment available between 7.30am %u2013 8.00am & 6.30pm %u2013 7.00pm. The main reception is not open between these times for routine enquiries.

The practice phone lines are answered between 8.00am & 6.30pm. (Practice phone lines will close between 1pm - 2pm daily).

New Patients

We welcome new patients who live in our practice catchment area . You will be required to complete a registration form and to provide photo ID (either passport or driving licence) as well as proof of address i.e. a recent utility bill or a bank statement.

You will be asked to have a new patient medical check with one of the nurses.

Care Quality Commission (CQC)

Out Of Hours

Patients are requested not to contact the Out of Hours' service for non-urgent medical problems. 

Week days 18.30hrs to 08.00hrs
Week-ends and Bank holidays 24hrs. 

For medical problems  which cannot wait until surgery re-opens please ring 0300 024 0000

You can also receive medical advice from NHS111. Dial 111 to access these services. 

How to best access medical services when the practice is closed>


Please telephone 0208 892 8124 to make an appointment. Each appointment is for 10 minutes. 

Telephone calls are answered daily between 8.00am - 1.00pm 2.00pm - 6.30pm (Practice Phone lines will close daily between 1.00pm - 2.00pm)

Your Records

Summary Care Records
The ways in which your records are shared with other healthcare providers is changing. Click here for more information and details on how to Opt Out.

Data Extraction
This is difference to the Summary Care Records. Click here for more information and details on how to Opt Out.

Richmond General Practice Alliance